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hostid not correct in license file

my activation key is 5278-5167-4247-3014
the hostid in the license file is disksn=00523_B8_518508_69.2

But this is NOT my disksn. My disksn is 00523_B8_316000_21.C (I did not use any other computer than this one).

I could not start working with Vortex studio at all. I think I need a new license file based on the correct hostid.

 

1 Comment

Hi Thomas,


in theory, you don't need a license file, therefore no diskid, only an activation key provided by our licensing channel.


please look at the documentation on licensing here : https://www.cm-labs.com/vortexstudiodocumentation/Vortex_User_Documentation/Default.htm#Licensing/licensing-activating.html


if your license key is already fulfilled, you'll have to contact our representative through the same channel from which you got the first key.


Regards,


Marc.

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