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hostid not correct in license file

my activation key is 5278-5167-4247-3014
the hostid in the license file is disksn=00523_B8_518508_69.2

But this is NOT my disksn. My disksn is 00523_B8_316000_21.C (I did not use any other computer than this one).

I could not start working with Vortex studio at all. I think I need a new license file based on the correct hostid.


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Hi Thomas,

in theory, you don't need a license file, therefore no diskid, only an activation key provided by our licensing channel.

please look at the documentation on licensing here :

if your license key is already fulfilled, you'll have to contact our representative through the same channel from which you got the first key.



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